I Expected Better
We bought this frame for ourselves last year for Christmas. We wanted something big enough to see pictures across the room. The reviews for picture quality were good even if it appeared to be somewhat user unfriendly. We got the frame and it is pretty unfriendly but we were able to get it going. We really enjoyed it and the quality of the pictures. HOWEVER, about two weeks ago, the pictures were displayed with a red hue; then, with lines across the whole picture; finally, the frame went totally black. I contacted Westinghouse but the warranty is just for 90 days. They said to reload the pictures and see what it would do. Nothing. You might want to think about the cost versus the length of time the frame lasts when purchasing it.

Fix for Frozen Images
Overall, I like the frame so far. However, my main purpose for this review is to let you know how to fix the freezing of pictures. The problem is related to the length/format of the filename. If you rename all the images to numeric names, ie (1.jpg, 2.jpg, etc) you will no longer find your frame freezes.

Hope this helps someone out.

No remote
Contrary to the description, the frame does NOT include a remote. The rear buttons are hard to use, so I returned it.

Wonderful Gift!!
I receive this digital frame for Christmas and loved it so much I gave one to my mother for Mother's day. This frame will play both landscape and portrait photos without having to turn the frame and the 2, 3 or 4 pictures at a time viewing is great. With a 2 gig chip and a resolution of about 600 X 800 ppi I got over 2000 pictures loaded. The only reason I gave it only 4 stars is because You need to be a bit computer savvy to really get it to perform up to its capabilities. I love it and my Mom loves hers. All she has to do is press the on button and has hours of viewing. I would recommend if you are giving it as a gift to someone who has little or no computer experience to load the memory chip (purchased separately) in advance.

too expesive for such a major flaw
My parents received this frame as a gift and within a week it was freezing. We tried deleting the photos and starting over but it would freeze in the mozaic view as well. After an incredibly negative interaction with Westinghouse we are attempting to return this product to the store the gift giver made the purchase and will purchase a different frame from a different company. With Westinghouse customer service, I will never purchase any product from Westinghouse.